Question 1

What payment methods are available?

Accepted Answer

We accept the payment methods available at checkout. Your available options will be displayed securely when you place your order.

Question 2

How long will my order take to arrive?

Accepted Answer

Delivery times vary depending on your location and the delivery option chosen at checkout. You will receive full details regarding delivery when you complete your order.

Question 3

Can I return an item?

Accepted Answer

Yes. Eligible items can be returned in accordance with our return policy. Please check our Shipping and Returns page for full details.

Question 4

How do I know when my order will arrive?

Accepted Answer

Once the order has been shipped, order updates will be sent via email.

Question 5

Can I change or cancel my order?

Accepted Answer

Please contact us as soon as possible after placing your order. We’ll do our best to assist you before the order is dispatched.

Question 6

How do I choose the right size?

Accepted Answer

Please check the size information provided on the individual product page before ordering. If you need further assistance, our customer care team will be happy to help.

Question 7

What should I do if I receive a damaged or incorrect item?

Accepted Answer

Please contact our customer care team as soon as possible with your order details and photographs of the issue, and we’ll assist you.

Frequently Asked Questions